Policies
Accessibility Statement
Effective 22 October 2026.
Our aim
The Immigration Worldwide Pty Ltd wants everyone to be able to use The Immigration Worldwide website (theimmigrationworldwide.com), in English, Punjabi and Hindi. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we have done
- Pages use headings, landmarks and a skip link so screen reader and keyboard users can move around easily.
- Menus, tabs, calculators, checklists and the booking calendar work with a keyboard, with a visible focus outline.
- Every page is complete without animation. If your device asks for reduced motion, animations are switched off.
- The layout works from small phones to large screens and when zoomed. Form fields have labels.
- Punjabi and Hindi pages are marked with their language so assistive technology reads them correctly.
- The decorative world map is hidden from screen readers; the same information is in the text panels.
Last checked
Last checked on 22 October 2026 using automated checks of page structure, links and layout at phone and desktop widths (no sideways scrolling, no script errors), and a manual review of screenshots. This was not a full WCAG audit. We will check again after any major change and at least once a year.
Known limits
Some linked government documents are PDFs we do not control and that may not be fully accessible. The OMARA Consumer Guide is published in many languages, but not in Punjabi; we can arrange an interpreter.
Getting help
If you have trouble using the site, or need information in another format, call 1800 266 160 or email info@caqa.com.au. We reply within 10 business days. For an interpreter, call TIS National on 131 450. If you are deaf or have a hearing or speech impairment, you can use the National Relay Service.
If you are not satisfied with our response, you can complain to the Australian Human Rights Commission.